All our prices are quoted inclusive of 10% GST and are in Australian Dollars.

We accept Paypal and all major Credit Cards including; Visa, Amex & MasterCard, as well as Direct Bank Deposit Transfers. If you wish to pay by Direct Bank Deposit Transfers, we will email you your Invoice with our Bank Details attached.

We generally use Australia Post as our courier. Our Australian Domestic Freight Charges are based on the total order value of your goods. You can choose between Parcel Post or Express Post.

SISTER SENSORY wants you to be 100% happy with the quality of our products as we are. We understand that Online purchasing is different from conventional shopping, so if you are dissatisfied with any of our products, we are more than happy to offer you a 14 day Money Back Guarantee via a refund, exchange or credit. Terms & Conditions apply. We are unable to refund or exchange the following products that for hygiene reasons; Chewable products, including chewie necklaces or chewable fidgets. Linen – Sensory Compression /Lycra sheet

Once payment is confirmed and received, we will pack and post your order within 48 hours, whenever possible SISTER SENSORY will endeavour to Dispatch your delivery the SAME day. Please note that payments made by Paypal will be instantly confirmed, whereas payments made with Direct Bank Deposit Transfers may take 24 – 48 hours to process and receive confirmation.

As soon as your order leaves our Warehouse, Australia Post will send you a Tracking Number so that you can track your goods at any time. Please check your junk mail Please visit auspost.com.au to get started.

For our Medical Practitioners, Government Officials & General Professionals, you will need fill out an application form with your Purchase Order Number and what you would like to order , who to deliver to and who to send the invoice to. Our Accounts Department will send you an invoice and your goods will be sent. Payment is due in 21 Days from invoice. Please contact us for pricing. Terms & conditions apply.

We welcome and cater to Private & Corporate Customers Worldwide, and SISTER SENSORY can send anywhere based on Australia Post International Postage Rates. All prices are quoted in Australian Dollars. International Postage Costs are dependant on weight & size of the total order package. Postage Quotes are in Australian Dollars and will be provided at Checkout.

Products must be used in accordance to their instructions and under adult supervision, and by children of an appropriate age. All products not suitable for 0 – 3 years of age will be clearly marked.